Wayfinding Systems

What are they and where do signs fit in?

Wayfinding systems – Assistance Technology

Tactile ground surface indicators provide sensory feedback about changes of conditions.

Sound, touch & augmentation

Technologies and fittings to assist those with a vision or hearing impairment. There are two main categories of devices to assist with disability access in Australia – passive and active.


Passive systems and technologies

These do not require power sources or infrastructure. 


Tactile ground surface indicators (TGSI’s)

Raised domes and stripes placed on the ground to provide information about change in direction, level, a crossing or hazard. Used for edges, stairs and overhead obstacles as well as locations of building entrances and exits. These are a statutory compliance.

Train station tactile ground surface indicators


Raised tactile and braille signage systems

Raised tactile signs and braille signs allow people with low vision to trace letters and symbols to read the sign by touch.

There are strict Australian standards for compliance applying to location, text heights, embossing depth, braille type, and luminance contrast.

DDA sign for amenities with braille and tactile graphics


Dynamic systems and technologies


Portable devices

Such as:

  • Directional compass

  • Infrared/ultrasonic obstacle locator

  • Enhanced cane

  • GPS position locator with voice over capability

  • Talking digital map systems

  • Mobile phones, iPads (Google Maps) 

It is important to understand assistance tech may not be sufficient to independently navigate a site for a vision impaired visitor.

Assisted walking cane


Infrastructure Systems and Technologies

A network of equipment locations across the site provides feedback/information to users and back to the building.

Such as: 

  • Press and listen – play a recorded message

  • Line following guidance

  • Directional sound evacuation – an audio system that aids evacuation

  • Remote infra-red activated audible message

  • Remote radio frequency audible signage – play message via loudspeaker when within range

  • Online digital information and map

Wayfinding signs are ideal for incorporating sensors and technology as they are usually located in main traffic corridors at critical junctures facing the audience in close proximity. Power and connectivity need to be considered as part of the strategy. 


Non-visual navigation
Robert Luxford