Signage and Wayfinding Design – On-going Management
A commitment to style
for continued system integrity
On-going
Without active management, a wayfinding system can unravel. As the gap between the information provided by the wayfinding system and the users experience widens, trust in the system diminishes.
A plan for the onward management of the system is required.
A need to understand how the system works and why it works that way is imperative. This is why we include the back story in our Book of Signs.
If signs are done in house their needs to be a clear line between what is a replacement sign and a new sign. The in house team is much more likely to over-sign the facility by actioning requests without referencing the system design.
New signs should require substantial justification. Justification for new signs could follow a process similar to incident reporting so data can be gathered systematically.